We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. We take responsibility on finding a proper replacement for any activity.
Please contact us to get the latest information on your desired trip.
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.
No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.
Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season, sunscreen and repellent for the mosquitoes.
For the tours in the jungle it is recommended to take clothes for a hot tropical climate. We suggest using long pants for the mosquitoes, a sports shirt and a cap. Also you always have to be ready to get wet, they don´t call rainforest for no reason.
You should always walk in the jungle with closed shoes. It is ideal to use aquatic shoes with a good sole. Remember in most tours your shoes will get completely wet from rapelling down a waterfall.
This is adventure tourism, it is important to be willing to get down and dirty and to not hav any mobility restringements. As for previous experience this is not needed to participate in these tours.
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
You must call 48 hours ahead of your scheduled tour for a 50% refund of the overall price
In our activities we have people suspended on ropes many meters above the ground. Safety in these situations is of extreme importance. We use the best equipment from the best brands, we always work with proffesionals on mountain rescues and we use a dual rope and dual anchor system to ensure our client´s safety.